freedom-steel.pissedconsumer.com19 Freedom Steel Reviews and Complaints @ Pissed Consumer

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You can view followed brands in your profile Is this your company? 0 ISSUES RESOLVED 8 TOTAL REVIEWS $370K CLAIMED LOSSES $74.8K AVG LOSS 5.1K PAGE VIEWS What's your story with this company? Submit review Call customer care Ask question Ask a Question About Freedom Steel Rating Details Customer service Price Affordability Warranty Cons Customer service Pros No items Show Reviews 0 Q&A Contacts & Company Info Write review building steel business money bankruptcy service delivery people customer companies Most helpful review Oct 31, 2019 PissedConsumer1695483 Don't Give these Crooks Your Money!! | Freedom Steel review 1.0 Details Rating Details Advertised vs Delivered Customer service Diversity of Products or Services Exchange, Refund and Cancellation Policy Price Affordability Product or Service Quality Reliability Staff Turnaround Time Value for money Warranty Website Close After over 1 year banging our heads against the wall with Freedom Steel, we finally had to cut our losses and go with another company that could give us a building meeting our needs. The worst part is that at the time of contract termination, they decided to keep our entire $15,000 deposit, refusing to honor their previous quotes of $4,200 in non-refundible engineering costs. They claim to have integrity and put the customer first, but the truth is that they are a small sales office with an incompetent program management team lacking the ability to execute even the simplest projects. After MONTHS of arguing with their accounting team and fake legal department, I was able to recover $4,000 of the $11,000 we were owed. I'm shocked that they would rather burn us and pocket an extra $7,000 instead of honoring their commitments. Reading some of the other reviews from people who lost a lot more at the hands of Freedom Steel's negligence makes me feel like we probably dodged a huge bullet cutting ties before our project got to production. The shockingly poor technical competence and ethics of this company means that they won't be in business much longer. There are a lot of really good companies out there doing great work; I HIGHLY recommend choosing anyone else for your project. View full review Comment 0 0 Review #1695483 Review #1695483 is a subjective opinion of poster. Share Share Tweet Jun 19, 2018 Edward T of San Jose, CA Poor customer service ,fake support ,phony customer care | Freedom Steel review I was in the wildfires of october 2017, in sonoma california and I lost millions of dollars of antiquite farm equipment , sawmilling business , firewood too . I also had 4 steel buildings that housed these fine gems . I was online looking for a steel building that would replace the ones I lost in the fire . So far it has been a nitemare dealing with customer care at freedom steel with their non return phone calls or " we can't refund your money like our policy says " . The bottom line is that the building will not fit what I want it to do . it is gonna take another 20k to put this building together and it it also needs a foundation to support the beams as i was told by a couple of the builders . reguards, Edward Tellier unhappy firevitim View full review Comment 0 0 Review #1283558 Review #1283558 is a subjective opinion of poster. Service Freedom Steel Customer Care Cons Customer service Reason of review Return, Exchange or Cancellation Policy Loss $250000 Preferred solution Full refund Tags freedom steel complaints Share Share Tweet Mar 05, 2014 testimonial The building went up easily | Freedom Steel review Bianca, I think the building went up easily. ... As you can see it is done except no roll up doors. (yet) Have a good day! Gary Johnson View full review 1 0 Testimonial Review #479091 Review #479091 is a subjective opinion of poster. Share Share Tweet Mar 01, 2014 testimonial I have used Freedom Steel for all my building needs It is not easy to find a company with a great quality building and customer service to match but now I have. I have used Freedom Steel for all my building needs and will continue using them for a lot of future business. Their knowledge and competent staff in the International Shipping department is great. Thanks! Mr L. Chen, Trading Company New York View full review 0 0 Testimonial Review #479092 Review #479092 is a subjective opinion of poster. Share Share Tweet Feb 03, 2014 testimonial Working With Freedom Steel has Developed into a Great Relationship We purchased three buildings for our project and working with Freedom Steel has developed into a great relationship. Robert was able to find us the solution we needed at a price that was better than local businesses. The delivery timing was exactly as planned, the support service was amazing and all done with superior quality. Jason Tratch CEO, EcoLibra Systems Saskatchewan, Canada View full review 0 0 Testimonial Review #479090 Review #479090 is a subjective opinion of poster. Share Share Tweet Jan 10, 2014 testimonial The building turned out great | Freedom Steel review Thank you. The building turned out great. Great product, Great service. I would highly recommend you to anyone wanting a quality steel building at an affordable price.. Kind regards, Terry Smith, President Potrisers, Inc.. View full review 0 0 Testimonial Review #470275 Review #470275 is a subjective opinion of poster. Share Share Tweet Nov 18, 2013 testimonial Very Positive Experience | Freedom Steel review I just received an invitation via e-mail to contact the CEO of Freedom Steel, so I am taking you up on the offer. I should add that your product is very good, delivery was timely given the wet spring in most of eastern NA and all the parts and pieces were present and accounted for. My contractor even got some very good advice from one of your representative regarding the windows which were a bit different that he was used to installing. Overall my experience was very positive. Best regards, Barry L. Calgary, Alberta View full review 0 0 Testimonial Review #461992 Review #461992 is a subjective opinion of poster. Share Share Tweet Nov 01, 2013 testimonial Our Freedom Steel Building Exceed Expectations Our Freedom Steel Building exceeded our expectations. The building arrived on time with every piece of the building labeled for easy inventory. The quality of the fasteners and materials supplied was of the highest quality, the building was easy to assemble with every detail out lined in the assembly instructions. I would not hesitate to recommend Freedom Steel Buildings they supplied a superior product at a competitive price. Dave Levesque Sky Dynamics Ltd Alberta, Canada View full review 0 0 Testimonial Review #461993 Review #461993 is a subjective opinion of poster. Share Share Tweet Oct 26, 2013 testimonial Everything Freedom Steel Said They Were Going To Do, They Did Everything was well labeled and I had no issues with the delivery. Everything Freedom Steel said they were going to do, they did their service exceeded my expectations. Mr. Wiggins RM Properties British Columbia, Canada View full review 0 0 Testi...